Tackling Client Growth, Retention and Expectations

Tackling Client Growth, Retention and Expectations

Do you struggle with effectively retaining clients or managing their expectations? Is client churn impacting your agency’s revenue and you don’t know how to stop it?

Join us for an insightful webinar with industry expert Danielle Windecker, as she shares proven strategies and tactics to help fuel your agency’s success! Discover how to manage client expectations, predict and prevent churn, reduce overservicing, and build lasting client relationships that boost agency revenue. Plus, gain crucial insights into the benefits of a process-driven agency culture that will prepare your team for any kind of unforeseen events.

  • Master Client Expectations: Learn how to set, manage, and exceed client expectations, while maintaining clear boundaries.
  • Predict & Prevent Client Churn: Discover strategies to predict, understand, and effectively reduce client churn, ensuring long-term agency success.
  • Stop Scope Creep: Strike the right balance between exceptional service and overcommitment, avoiding burnout and client dissatisfaction.
  • Grow Client Relationships: Explore techniques for nurturing client relationships, leading to opportunities for revenue growth.