Tackling Client Growth, Retention
and Expectations

Chat with Danielle Windecker at Jelly Marketing

Live Webinar |Thursday, September 21st at 10:00 am PST/1:00 pm EST

Webinar Overview

Perfect for: Owners, Account Managers, and Project Managers

Speakers: Danielle Windecker

Date: Thursday, September 21st

Time: 10:00 am PST/1:00 pm EST

Duration: 45 min (30 min session + 15 min Q&A)

Do you struggle with effectively retaining clients or managing their expectations? Is client churn impacting your agency’s revenue and you don’t know how to stop it?

Join us for an insightful webinar with industry expert Danielle Windecker, as she shares proven strategies and tactics to help fuel your agency’s success! Discover how to manage client expectations, predict and prevent churn, reduce overservicing, and build lasting client relationships that boost agency revenue! Plus, gain crucial insights into the benefits of a process-driven agency culture that will prepare your team for any kind of unforeseen events.

Don’t miss this opportunity to gain valuable knowledge that can help your agency succeed!


Register for the webinar

If you can’t make it, we will send you a recording.

What You Will Learn

  • Master Client Expectations: Learn how to set, manage, and exceed client expectations, while maintaining clear boundaries.
  • Predict & Prevent Client Churn: Discover strategies to predict, understand, and effectively reduce client churn, ensuring long-term agency success.
  • Stop Scope Creep: Strike the right balance between exceptional service and overcommitment, avoiding burnout and client dissatisfaction.
  • Grow Client Relationships: Explore techniques for nurturing client relationships, leading to opportunities for revenue growth.

Don’t miss this opportunity to gain valuable insights and strategies for your business!

Guest Speaker

Danielle Decker - Speaker

Danielle Windecker

Account Manager | Jelly Digital Marketing & PR Agency

Danielle possesses a decade of experience in digital marketing and communications for a diverse range of organizations in Canada and the UK. She is passionate about connecting with people, using storytelling to engage audiences and keeping the ‘big picture’ in mind while ensuring all the details come together. Danielle is also one of the Instructors in the Account Management Course that Jelly Academy developed in partnership with Function Point.

Outside of work, you’ll often find Danielle reading amidst a stack of books, watching football and spending time with her husband and family.

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