In a TV world ruled by reality shows, we’ve all seen our share of plain ol’ season winners. Then there are those who turned that win into a long-term success story. Implementing a creative project management software at your agency can probably feel like a reality show in itself — albeit without as many roses, nationwide votes and hidden immunity idols.
You’ve got lots of learning, perhaps a few judges on hand, and a time frame to make it to the top. At Function Point we’re all about the ever important forging of alliances. On our channel, it’s all about your success, being our success.
How do we do that, you ask? At Function Point we start getting to know your business right from your first demo of the system, and we continue to build from that. We want to know what sent you searching for a creative project management software such as ours, and what your goals are surrounding the implementation. We only seek to improve and provide insights into your business. Function Point is both powerful and flexible, and through our familiarity with your particular work and workflows, we’re able to direct you through the best path for navigating the system.
We’re Real People Serving Real People
This keeps our entire process really honest — when one team is under water, we all know it, and pitch in to help. We’re only as strong as our weakest link, so as a team, we depend on one another to perform at equally high standards. We hold each other accountable and work hard to maintain our family culture.
We Welcome Your Input
It really is our customers who drive our product forward. We always welcome your ideas and feedback through our new Ideas Portal. This portal is the place where our customers vote on which feature they’d like to see next. Our product team keeps each feature requests updated to let the community know which are planned and which features are on the roadmap.
We Integrate With QuickBooks®
QuickBooks® is one of the most commonly used small business accounting packages in the world. At the time of writing, there are around 5.2 million paying users, so you know that it works — and it works well. We decided to produce a seamless integration that ensures agencies like yours don’t have to give up their investment in this vastly popular accounting solution. Using QuickBooks® Online? No problem, we’ve got you covered there too! Let NED2 (Never Enter Data Twice) become your agency’s motto, and simplify your accounting process!
We Offer Ongoing Learning Opportunities
Even if you’ve been using FP for a while, there is probably still a cool new thing or two to learn. Learn through our live webinar series, the documents in our resources library, or book some sessions with our Senior Consulting team for a more personal touch. With Function Point, you get lifetime technical support for free. Our in-house support team prides themselves on providing the quickest, friendliest, most knowledgeable support that they can.
We Keep You In The Loop
Among our monthly newsletters, happening YouTube channel, ongoing live webinars, Community Forum and consistently updated Product Releases, you’ll always be in-the-know with your favourite project management tool!
We Want To Keep The Alliance Strong
As much as our product is flexible and powerful, we understand that it’s not one size fits all. We don’t want any relationship to end on a sour note, and truly want to know what we can do to keep your business, or improve our operations. If we do part ways, we make sure it’s amicable and only wish you every success without us. And we’ll only cry for a few days afterward.