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The 5 Best Customer Retention Practices For Creative Ad Agencies

By Function Point

Read time: 1 minute

Building a long-term ad agency-client bond goes beyond providing customer satisfaction.

For the second year in a row, I got the opportunity to attend the second annual Pulse Conference in San Francisco. Pulse is presented by Gainsight, a customer success management platform, with an end goal of gathering, inspiring, and educating Customer Success Advocates from around the world.

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